Shipping Policy – Grezone.com
A. Domestic Shipping Services
Shipping Method: Standard Shipping
Applicable Items: iPhone cases
Shipping Fee: $6.87
B. International Shipping Services
Shipping Method: International Standard Shipping
Applicable Items: iPhone cases
Shipping Fee: $8.73
For A and B, we offer free shipping for orders from $50.
C. Processing & Shipping Time
Processing Time: Orders are typically processed within 1-3 business days. During holidays or peak seasons, processing may take longer, so we kindly ask for your patience.
Shipping Time:
Domestic Standard Shipping: Estimated delivery within 5-10 business days.
International Standard Shipping: Estimated delivery within 10-30 business days.
Please note that delivery times may vary depending on customs clearance, holidays, or other unforeseen circumstances.
Order Tracking: A tracking code for your order will be sent to your email within 1-5 business days after the item has been shipped.
Note: The estimated arrival date of your package is calculated as Processing Time + Shipping Time.
D. Returns & Refunds Policy
We accept returns and refunds within 14 days from the order date.
Return Eligibility:The item must be unused and in its original condition.
The original packaging must remain intact.
To initiate a return or refund, please contact us at
support@grezone.com with your order details.
Refund Process:
Once we receive and inspect your returned item, you will be notified via email about the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-7 business days.
For further assistance regarding shipping, returns, or refunds, please feel free to reach out to us at
support@grezone.com.
