Shipping Policy

Shipping Policy – Grezone.com
A. Domestic Shipping Services

Shipping Method: Standard Shipping

Applicable Items: iPhone cases

Shipping Fee: $6.87

Shipping Method: International Standard Shipping

Applicable Items: iPhone cases

Shipping Fee: $8.73

Processing Time: Orders are typically processed within 1-3 business days. During holidays or peak seasons, processing may take longer, so we kindly ask for your patience.

Shipping Time:

Domestic Standard Shipping: Estimated delivery within 5-10 business days.

International Standard Shipping: Estimated delivery within 10-30 business days.

Please note that delivery times may vary depending on customs clearance, holidays, or other unforeseen circumstances.

Order Tracking: A tracking code for your order will be sent to your email within 1-5 business days after the item has been shipped.

Note: The estimated arrival date of your package is calculated as Processing Time + Shipping Time.

We accept returns and refunds within 15 days from the order date.

Return Eligibility:The item must be unused and in its original condition.

The original packaging must remain intact.

To initiate a return or refund, please contact us at support@grezone.com with your order details.

Refund Process:

Once we receive and inspect your returned item, you will be notified via email about the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-7 business days.

Read more: Refund and Return Policy

For further assistance regarding shipping, returns, or refunds, please feel free to reach out to us at support@grezone.com.